Privacy Policy

Privacy Policy

Last updated: 09.06.2026

1. Data controller

The controller of personal data within the meaning of applicable data protection legislation is:

OD INFORMACIONE DJELATNOSTI

Address: Ul. Prvomajska br. 25, 71000 Sarajevo, Bosna i Hercegovina

Business activity: Informacione djelatnosti

Activity code: 62.09

Tax number / JIB: 4304145350003

Website: https://rentpilot.solutions

Email: info@rentpilot.solutions

Phone: +387 60 3045 425

2. What we collect

RentPilot may collect your name, email address, account details, property information, booking-related information, and technical usage data required to provide and secure the service.

3. How we use data

We use data to provide access to the platform, support reservations, cleaning tasks, reports, communication, and platform security.

4. Data sharing

We do not sell personal data. Data may be shared only with service providers required for infrastructure, authentication, analytics, payment processing, or legal compliance.

5. Data retention

We keep data only as long as needed to provide the service, meet legal obligations, and protect the security of the platform.

6. Your rights

You may request access, correction, or deletion of your data by contacting us through the contact page or official support email.

7. Data protection during purchase

RentPilot collects only the information required to create an account, process an order, activate the service, provide support, and meet legal obligations.

Personal data is not sold. It may be accessed only by authorized staff and contracted providers who need it to process payments, provide the service, secure the system, or comply with legal obligations.

Card data is entered only on the payment processor's protected page and is never available to or stored by RentPilot.